If your role involves selling on a face to face basis this course will equip you with the knowledge and skills to enhance your ability to sell.

Target Audience

This introduction to sales and selling skills training course is ideal for anyone new to selling or has had limited or no previous selling experience.

Objectives

By the end of the courses, participants will:

• Will understand how and why customers buy.
• Demonstrate how to listen effectively.
• The importance of rapport and relationship building.
• Use questioning to uncover needs and opportunities, and understand how to align benefits to meet these needs.
• Acquire strategies to manages objections and customer resistance.
• Skills practice in gaining commitment.